STREAMLINED CUSTOMER SERVICE WITH CHATBEACON
Keep your business running while you sleep, even remotely. With ChatBeacon, customers' questions can be answered anytime and anywhere. We help customers configure highly intelligent, customizable AI chatbots to work with their business and serve customers 24/7. For example, companies can have their customer service representatives chatting with customers during business hours and a chatbot at night or have the chatbot answering questions until further assistance is needed, in which the conversation is transferred to a live person.
With ChatBeaon HERO, operators can view and interact with the customer's website session in real-time, providing a collaborative approach to visitors and customers. Agents can see what your customers are typing before they press send! By knowing what your customer is looking for, Agents can save time by preparing their response immediately.
I Want a Customized Chatbot for my Business!